Privacy Policy

1. Who we are

Standard Software Inc., based in Toronto, Ontario, Canada, operates Mojispace. This policy covers the Mojispace iPhone app, its supporting services and these Mojispace web pages. References to “we”, “us” and “our” mean Standard Software Inc.

For privacy questions or requests, contact our privacy team at mojispace@standardsoftware.ca.

2. Information we collect

Account and profile

When you use Sign in with Apple, we receive an account identifier and the email address Apple shares with us. You may choose Apple’s private relay email option. Mojispace does not request your real name from Apple. We store your chosen username, default-avatar settings or uploaded profile picture, preferences and account identifiers.

Mojis and activity

When you place a moji, we collect its chosen emoji, optional message, placement photo, precise placement coordinates, approximate place labels, placement time and expiry information. We also store account activity needed for finds, loves, trophies, recently used mojis and personal blocks.

Reports and support

We collect the information in a report or support request, including the reporting account, reported moji, reason, any details you provide and our handling of the request. Our team can review the reported content, creator profile, trophies, placement photo and location to investigate and moderate it.

Technical information

Our service providers may process IP addresses, app and operating-system versions, device models, installation identifiers, app interactions, approximate geography, API usage and performance or diagnostic information. These help operate, secure and improve Mojispace. An installation identifier is pseudonymous; it does not make all associated information anonymous.

3. What other people can see

Mojispace is a shared discovery experience. Other signed-in users can access placed mojis and associated content, including placement locations and photos, the selected emoji, messages, your username, profile picture or default avatar, and trophy total.

A “secret message” is a message revealed through the app’s discovery experience. It is shared content, not an end-to-end encrypted or private conversation. Do not place confidential information, contact details or information about someone else that you do not have permission to share.

Your email address, personal block list and account find history are not shown as a public profile. Some actions can affect public information, such as a creator’s trophy total. People may save or share what they see; we cannot remove copies they keep outside Mojispace.

4. Location and nearby alerts

With your permission, the app uses location to show nearby mojis, guide discovery and position a moji you choose to publish. Publishing a moji saves and shares its placement coordinates. Map and nearby searches send geographic query areas to our services to retrieve relevant mojis.

Nearby alerts are optional. If enabled, iOS may let the app check for mojis within roughly 5 km when you are not using it. This feature requires notification permission and “Always” location access. Alerts are limited to at most one every 24 hours across your account; delivery depends on iOS, connectivity and your settings.

We do not create or store a continuous location history from these checks. We store your alert preference and delivery-control records, such as the last alert time and relevant moji identifier. This is separate from the locations you deliberately publish with mojis. Turn alerts off in Mojispace, or change location and notification permissions in iOS Settings.

5. Camera, AR, photos and microphone

The camera enables augmented reality and captures a reference photo when you place a moji. That placement photo is uploaded so other users can recognize the spot. Profile photos you choose to upload are also stored.

Mojispace uses Google ARCore Cloud Anchors to place and find mojis in the same real-world position. Camera imagery and derived visual features are processed by Google for hosting and resolving anchors. Google describes temporary image processing and storage of Cloud Anchor data in its ARCore privacy information. ARCore also collects installation identifiers, API usage and technical diagnostics.

Photos and videos you capture for sharing are kept in temporary device files and cleaned up after the sharing flow. Mojispace does not automatically upload those exports to our servers or save them to your photo library. Video may include microphone audio if you allow microphone access. A destination you choose in the share sheet handles the copy you share under its own policies.

6. How we use information

• Create and authenticate your account, maintain your profile and synchronize preferences.
• Publish, locate, display and expire mojis; provide AR discovery and placement photos.
• Record finds, loves, trophies, recent choices and optional nearby alerts.
• Investigate reports, enforce our Terms, prevent misuse and protect people and the service.
• Respond to requests, maintain reliability and understand which app features people use.
• Meet legal obligations and protect or exercise legal rights.

Where applicable law requires a legal basis, we process information as necessary to provide the service you request, with your consent for optional permissions, for legitimate interests such as security and service improvement where permitted, and to meet legal obligations. Where consent is required for a particular use, we rely on consent. Withdrawing a permission may limit the related feature.

7. App analytics and advertising

The iPhone app uses Google Analytics for Firebase to measure sessions, engagement and actions such as placing, finding or loving a moji, submitting a report, capturing media and changing alert preferences. The SDK processes an app-instance identifier, device and app information, approximate geography and usage events.

Our custom analytics events do not include your Firebase account ID, username, email address, message text, photo URLs or exact coordinates. We disable advertising identifier support, Identifier for Vendor collection, advertising storage, advertising user data and ad personalization in this integration. We do not use it to target ads across other companies’ apps or websites.

Read Google’s Analytics data information and Google’s Privacy Policy for its processing. Resetting local Analytics data when an account is deleted does not itself erase historical Analytics records held by Google. Contact us about privacy choices or deletion requests; we will explain what we can identify and action.

8. Providers and other disclosures

We use Google Firebase and Google Cloud for authentication, database storage, uploaded images, hosting and backend services; Google Analytics for app measurement; Google ARCore for Cloud Anchors; Apple for Sign in with Apple, maps and device services; and Resend to deliver report notification emails to our team. Report emails contain the reason and a private review link. Support messages also pass through our email provider.

Providers process information needed for their services under their applicable terms and policies. We may disclose information where reasonably necessary to comply with law, protect safety, investigate misuse, or in a business transfer with appropriate protections. We do not sell personal information or share it with data brokers for targeted advertising.

Information may be processed outside your province or country, including in the United States, and may be subject to lawful access in those places. Our providers’ privacy and security information includes Firebase, Apple and Resend.

9. Retention and account deletion

We keep account information and account activity while your account is active, subject to the service’s expiry and deletion processes. A moji’s expiry is shown in the app; configured lifetimes and eligible loves can affect that date. Expired or removed mojis leave discovery, and associated placement photos are removed through backend cleanup.

To delete your account, open the app menu, choose Account, then Delete account, and complete the Apple confirmation. Deletion removes your profile, owned placements and placement photos, uploaded profile photos, finds, loves, trophies, recent choices, reports you submitted, personal blocks and alert settings through a background cleanup process. It may take time to finish, especially after a service interruption. If you cannot use the app, contact us for help; we will verify your request.

We may retain limited security, deletion-completion, support, moderation or legally required records where needed. Reports submitted by other people, points already awarded to other users, exported copies and provider records may remain under their applicable retention rules. We do not promise that account deletion instantly removes every backup, log or historical Analytics event. Records retained for a specific need are restricted and kept only for that need.

10. Your choices and rights

You can edit your username and profile picture, delete your own placed mojis, remove loves, control optional alerts, change device permissions and delete your account. You can use Apple’s private relay email when available.

Depending on where you live, you may have rights to access, correct, delete or obtain a copy of your personal information, withdraw consent, or object to or restrict certain processing. Email mojispace@standardsoftware.ca to make a request. We may need to verify your identity and may explain an applicable legal exception. Please do not send passwords, Apple authorization codes or unnecessary identity documents.

You may contact the Office of the Privacy Commissioner of Canada or your local privacy regulator about a concern. We welcome the opportunity to help resolve it first.

11. Age and security

Mojispace is intended for people aged 13 and older, and any higher minimum age required where they live. People who cannot legally agree to the Terms on their own need permission from a parent or guardian. We do not knowingly invite children under that minimum to create an account. Contact us if you believe a child has provided information contrary to this policy.

We use access controls, encrypted network connections and service-provider security features to protect information. No service is completely secure. Public content should be treated as public, and you should protect access to your Apple account and device.

12. These pages and policy changes

The Mojispace marketing, Terms and Privacy pages do not include advertising scripts, web analytics, account forms or nonessential cookies. Our hosting provider and any proxy used by the main domain can process ordinary request information, such as IP address, requested URL, browser information and access logs, to serve and secure the pages. A link to the wider Standard Software website or another service is governed by that destination’s policies.

We will update the date on this page when this policy changes. We will provide additional notice and seek consent where required for a material change in how we handle information. Contact mojispace@standardsoftware.ca with questions.